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FAQs

How do I contact IU Health billing? ›

1-888-IUHealth or 1.888.484.3258

Business hours are Monday through Friday from 8:00am to 7:00pm Eastern Time with the exception of holidays. This site requires Javascript. We have detected that you have disabled Javascript.

Contact us if you need assistance at 801-587-6303 or 1-800-862-4937.

According to the Indiana Administrative Code, medical bills must be submitted within 120 days to be considered for timely filing. This specific timeframe, outlined in Title 631 of the Worker's Compensation Board of Indiana, underlines the state's commitment to efficient billing procedures.

1. The provider shall submit a bill for services with supporting documentation to the payor within one year of the date of service.

How do I contact the customer service department? Please call 317.612. 2754 or toll free 877.668. 5621.

The widely used University of Utah Health email format is {first}. {last} (e.g. john.smith@hsc.utah.edu) with 72.63% adoption across the company.

Utah Health Information Network

UUHP's trading partner number with UHIN is HT000179-002.

In medical billing, the term UB stands for Uniform Billing.

You may have additional costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network. “Out-of-network” means providers and facilities that haven't signed a contract with your health plan to provide services.

Do medical bills affect your credit? ›

How long does medical debt stay on your credit? Medical debt is not reported to credit bureaus as long as it remains with your healthcare provider. If you don't pay the bill for at least three months, however, your provider may sell it to a collections agency. That's when it can ding your credit score.

Even though the consumer did not have a choice in who their anesthesiologist was, that provider sends a bill to the consumer after the surgery. This is a surprise bill. doctor who reads the results is not in their health insurer network. That doctor then bills the consumer for their services creating a surprise bill.

A facility (such as a hospital or freestanding emergency room (ER)) or a provider (such as a doctor) may not bill you more than your in-network coinsurance, copays, or deductibles for emergency services, even if the facility or provider is out-of-network.

You may choose not to use insurance if the service you need isn't covered, or it's less expensive if you pay out of pocket. In most cases, providers and facilities must give you an estimate when you schedule care at least 3 business days in advance, or if you ask for one.

University of Utah Health Billing Questions

If you have questions or concerns about a bill you have received from University of Utah Health you can call 801-587-6303 or 800-862-4937 to seek assistance. You may also submit questions or concerns by emailing patientbilling@hsc.utah.edu.

We accept payment by credit card or electronic check. If you have questions about your bill, contact customer service at 877-221-7809.

If you are unable to have an in-person office visit, you may call My IU Health Patient Portal Support at 317.963. 1661 for assistance.

Jacob Kelliher - Service Line Administrator - IU HEALTH PHYSICIANS | LinkedIn.

You may also contact the Purchasing department by phone at 812-855-3720, Option 2.