JetBlue Airways Wi-Fi: Everything You Need to Know - NerdWallet (2024)

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In today’s hyper-connected world, travelers enjoy internet access wherever they are. In-flight Wi-Fi used to be a novelty, but now it's necessary to stay competitive with other airlines.

JetBlue Airways offers all passengers free Wi-Fi so they can stream videos and music, send and receive emails, shop online and more.

Learn more about JetBlue Wi-Fi, including how to connect, how much it costs and how it compares to other airlines.

Does JetBlue have Wi-Fi?

Yes, JetBlue has Wi-Fi — cheekily called Fly-Fi — on most of its flights, with service provided through Viasat.

However, the availability of Fly-Fi on JetBlue flights varies based on the type of plane and which route it is flying. Additionally, weather and other variables may affect your ability to log in and use the internet during your trip.

JetBlue Fly-Fi internet is available on all JetBlue-operated flights across the contiguous United States. It’s also available on re-styled Airbus A320, A321neo and A220 aircraft that fly to its Caribbean and Central America destinations.

Additionally, JetBlue offers expanded transatlantic coverage on Airbus A321 long-haul flights.

» Learn more: JetBlue TrueBlue rewards program: The complete guide

How much does Fly-Fi cost?

JetBlue does not charge to access its in-flight Wi-Fi service. Fly-Fi is free for all passengers, even if you don’t have elite status or hold the airline’s credit card.

You can also connect as many devices to Wi-Fi as you’d like without extra charges.

JetBlue Fly-Fi cost vs. other airlines

While JetBlue customers get free Wi-Fi on unlimited devices, other airlines may charge fees for every device you connect. Here’s a quick summary of how much you’ll pay per device to connect to in-flight Wi-Fi on other airlines:

  • American Airlines: Starting at $10 per device.

  • Delta Air Lines: Free, with a SkyMiles account.

  • Southwest Airlines: $8 per device; free for A-List Preferred members.

  • United Airlines: $10 for access on U.S. domestic and short-haul international flights. This cost is reduced to $8 for MileagePlus members, and all T-Mobile customers get free Wi-Fi on all flights. Costs for long-haul international flights vary based on destination.

» Learn more: The best airline for in-flight entertainment: Wi-Fi, movies, snacks and more

How to connect to JetBlue Wi-Fi

Follow these simple steps to connect to JetBlue Wi-Fi:

  1. Connect to the “Fly-Fi” Wi-Fi network.

  2. If you’re not automatically redirected to the Fly-Fi page, open your browser and go to www.flyfi.com.

  3. Follow the instructions and watch a short advertisem*nt to connect.

What services does JetBlue offer on Fly-Fi?

Once you’re connected to Fly-Fi on your JetBlue flight, you can use many internet services, including:

  • Text messaging.

  • Internet browsing, including email.

  • Streaming movies or TV shows.

  • SiriusXM music and radio shows.

  • DirecTV channels (not available outside the continental U.S.).

🤓Nerdy Tip

When shopping on Amazon through the in-flight portal, you'll earn 3 TrueBlue points for every dollar you spend. However, rewards are not available on transatlantic flights.

» Learn more: How to redeem JetBlue points

JetBlue Fly-Fi recapped

Free Wi-Fi from JetBlue is one of the many reasons why its customers rate the airline so highly. With JetBlue Fly-Fi, you can stream videos, browse the internet, shop online and more at speeds up to 20 Mbps.

Passengers can link an unlimited number of devices, so you can easily switch between your mobile phone, tablet and laptop without paying extra.

Frequently asked questions

Is JetBlue free Wi-Fi available to everyone?

Yes, all JetBlue passengers can connect to Fly-Fi free of charge. It doesn’t matter if you have Mosaic elite status or if this is your first JetBlue flight. Everyone gets in-flight Wi-Fi for free.

What speed is JetBlue Fly-Fi?

JetBlue Fly-Fi speeds can be up to 20 Mbps. However, internet speeds may vary based on the weather, your route, how many passengers are connected and other factors.

Can I stream movies on Wi-Fi from JetBlue?

JetBlue Fly-Fi offers movies, TV channels and music through Amazon, Netflix and DirecTV. You can also send and receive text or chat messages, but voice calls are not permitted.

(Top photo courtesy of JetBlue Airways)

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Bank of America® Travel Rewards credit card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

JetBlue Airways Wi-Fi: Everything You Need to Know - NerdWallet (2024)

FAQs

JetBlue Airways Wi-Fi: Everything You Need to Know - NerdWallet? ›

How much does Fly-Fi cost? JetBlue does not charge to access its in-flight Wi-Fi service. Fly-Fi is free for all passengers, even if you don't have elite status or hold the airline's credit card. You can also connect as many devices to Wi-Fi as you'd like without extra charges.

Is JetBlue Wi-Fi really free? ›

JetBlue keeps you connected with fast, free Fly-Fi (that's our high-speed gate-to-gate wi-fi) at every seat, on every plane. Up to 7” more legroom, the fast lane to TSA, and priority boarding—all the better to nab that overhead bin. You have options: Blue, Blue Basic, Blue Plus, Blue Extra or Mint.

Why is JetBlue Wi-Fi so good? ›

To set a new standard of onboard connectivity, JetBlue worked with satellite internet provider Viasat to integrate the highest speeds offered inflight, making it possible for customers to have the bandwidth to stream video and use multiple devices at once—a radical capability that many airlines are just now integrating ...

Do I need my own headphones on JetBlue? ›

Nonstop entertainment

Just plug in your personal (wired) earphones to enjoy free movies, live TV and more, within the coverage area.² (We also sell earphones on board, if you forget yours.)

Are earbuds free on JetBlue? ›

As the only U.S. airline with seatback screens at every seat, JetBlue takes nonstop entertainment to new heights with live TV, movies, music and unique content. All at your fingertips. All for free. Don't forget your personal (wired) earphones—but if you do, we sell them onboard.

Is texting free on JetBlue? ›

And these days, many airlines offer the ability to text for free. Among the airlines that let you text for free, the list includes JetBlue Airways, Southwest Airlines, Delta Air Lines and Alaska Airlines. These carriers allow texting either through free inflight Wi-Fi or with the use of text messaging services.

Does JetBlue have free snacks? ›

The JetBlue experience offers a stellar selection of free snacks + drinks, buy-on-board beverages for 21+, as well as EatUp® Boxes and EatUp® Café menu on select flights. See what's on the menu.

Can you stream Netflix on JetBlue Wi-Fi? ›

JetBlue Fly-Fi speeds can be up to 20 Mbps. However, internet speeds may vary based on the weather, your route, how many passengers are connected and other factors. Can I stream movies on Wi-Fi from JetBlue? JetBlue Fly-Fi offers movies, TV channels and music through Amazon, Netflix and DirecTV.

What's so special about JetBlue? ›

First and foremost, the airline is a pioneer in in-flight Wi-Fi. JetBlue offers high-speed service for free "at every seat, on every plane," though you'll get the best service on its new and refurbished A320s and A321s. JetBlue also offers seatback entertainment screens at every seat.

Does JetBlue serve meals on long flights? ›

Take your inflight cravings to new heights with a carefully curated selection of fresh fare. Our EatUp® Café menu is available on select flights over 3.5 hours.

Does JetBlue have phone chargers? ›

JetBlue is bringing more connectivity to the cabins of its Airbus A320 aircraft. Power outlets and USB ports will be available at all seats, bringing an end to powering down while onboard to save battery.

Does JetBlue have screens? ›

JetBlue has always been an innovator as the first to have seatback screens and fast, free and unlimited Wi-Fi on every aircraft,” said Jayne O'Brien, head of marketing and customer support, JetBlue.

Where do you plug in headphones on JetBlue? ›

@sarahsaurouss There is a headphone jack on the front of your armrest. One of our inflight crewmembers would be happy to point it out.

Can you use your phone on JetBlue? ›

JetBlue will accept consumer electronic and medical devices (watches, calculators, cameras, cellular phones, laptop computers, camcorders, hearing aids, etc.)

How to listen to TV on JetBlue flight? ›

You don't have to miss out on your favorite shows when you fly! Just plug in your personal (wired) earphones and enjoy dozens of channels of free DIRECTV®.

How long has JetBlue been providing customers with free Wi-Fi? ›

Fast forward exactly a decade (to the day) since 2013, and every single JetBlue plane offers fast and free Wi-Fi powered by Viasat.

What is free on JetBlue? ›

The JetBlue experience offers a stellar selection of free snacks + drinks, buy-on-board beverages for 21+, as well as EatUp® Boxes and EatUp® Café menu on select flights.

How do I know if my flight has free Wi-Fi? ›

When you check-in to your flight, you will be able to see if your flight has WiFi service available. There are different levels or WiFi for purchase.

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